Returns

All returns need to be authorised by us before posting, so we can discuss the issue and give you the correct return address.

Please email us at orders@justtape.co.uk to discuss your return.

If you do not contact us first and the return gets sent to the wrong address then we will not be held responsible and no refund will be issued.

If items are not faulty then we will deduct a 15% restocking fee from your refund which also includes our initial postage cost. You will also be responsible for return postage costs.

Any item which is a Special Order item cannot be returned.

You have 14 days from date of receiving your item to return it back to us.

Once we have the items back refunds can take up to 14 days to show back in your account.